Job summary This post is only open to internal applicants. The ICB Mental Health programme team are seeking an enthusiastic and experienced administrator to work within our all -age mental health programme. You will be part of an administrative function providing comprehensive and effective PA and administrative support to the Mental Health Director, the Associate Directors, and the wider Mental Health Programme. Experience of minute taking, action planning and calendar coordination are essential parts of this role. If you want to work on a fast- paced programme and are organised, proactive and possess good communication skills, then we would love to hear from you. Main duties of the job The administration assistant will be required to deliver a high quality, professional administrative support and secretarial service to the director and members of the senior management team of the MH programme. The post will deliver a "team-focused" service which promotes good communication and effective working relationships. The post will offer a supportive function to enable smooth running of the MH senior team and specifically the management of day-to-day administrative support to the director. This will include but is not exhaustive; diary management, email support and management, planning of workload and associated tasks. Support and administration at meeting with the director and/or senior team, including close work and good communication with external partners and their administrative functions. The post holder will act as first point of contact within the department, dealing with routine and specialist enquiries in a pleasant and professional manner, communicating relevant information to stakeholders, referring to others as appropriate. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. About us The Mental Health Programme team are part of the medical directorate in Lancashire and South Cumbria (L&SC) ICB. The programme team aim to deliver the ambition of the NHS Long Term Plan for Mental Health and improve the outcomes for people living in L&SC with a Mental health illness or wellbeing concern. The Mental Health programme is delivered with NHS, non-NHS stakeholders and partners and is embedded in a population health approach to meet and improve outcomes for our service users across Lancashire and South Cumbria footprint. It is an ambition to support delivery of first-class mental health and wellbeing services that provide a safe and effective experience for service users, families, and carers, within the resources provided from L&SC ICB. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Part-time Reference number 125-ICB014-25 Job locations Chorley House Preston PR26 6TT Job description Job responsibilities Please see the attached Job Description and Person Specification for a detailed overview of the job. Job description Job responsibilities Please see the attached Job Description and Person Specification for a detailed overview of the job. Person Specification Qualifications Essential Good general education to GCSE level or equivalent including maths and English Desirable NVQ Level 4/diploma level qualification or equivalent level experience Skills Essential Strong administration skills Good organisational and time management skills High degree of accuracy and attention to detail Extensive knowledge of Microsoft Office package including Outlook, Word, Excel, PowerPoint Negotiating, networking and persuasive skills Ability to work under pressure to tight deadlines An ability to maintain confidentiality and trust Confidence to offer ideas and views Ability to work on own initiative as well as part of a team, organising and prioritising own and others' workloads to changing and often to deadlines. Ability to deal with sensitive issues and situations Experience Essential Previous experience of working at PA/Administration support level / equivalent Experience of taking minutes and experience of action setting/planning Understanding of confidentiality and the Data Protection Act Experience of team working and a proactive and positive approach Experience of implementing and maintain filing systems Desirable Experience of working in an extremely busy office environment Person Specification Qualifications Essential Good general education to GCSE level or equivalent including maths and English Desirable NVQ Level 4/diploma level qualification or equivalent level experience Skills Essential Strong administration skills Good organisational and time management skills High degree of accuracy and attention to detail Extensive knowledge of Microsoft Office package including Outlook, Word, Excel, PowerPoint Negotiating, networking and persuasive skills Ability to work under pressure to tight deadlines An ability to maintain confidentiality and trust Confidence to offer ideas and views Ability to work on own initiative as well as part of a team, organising and prioritising own and others' workloads to changing and often to deadlines. Ability to deal with sensitive issues and situations Experience Essential Previous experience of working at PA/Administration support level / equivalent Experience of taking minutes and experience of action setting/planning Understanding of confidentiality and the Data Protection Act Experience of team working and a proactive and positive approach Experience of implementing and maintain filing systems Desirable Experience of working in an extremely busy office environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Lancashire and South Cumbria Integrated Care Board (125) Address Chorley House Preston PR26 6TT Employer's website https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)