Main area: Secure Division - Specialist Support Team
Grade: Band 4
Contract: Permanent
Hours: Part time - 18.75 sessions per week
Job ref: 350-SC6640304
Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Hollins Park House, Hollins Park Hospital
Town: Warrington
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 28/10/2024 23:59
Medical Secretary
Band 4
Job overview
Are you looking for an exciting opportunity to be part of a new service development in Cheshire and Merseyside Region?
The Specialist Community Forensic Team has recently been commissioned to work with key stakeholders and partner agencies to enhance community provision for people who are autistic or who have a learning disability.
Primary secretarial responsibility to Specialist Community Forensic Team for people with Learning Disabilities and/or Autism (CM SCFT LD/A) Consultant Psychiatrist. We are looking for a Medical Secretary who is enthusiastic and person-centred, providing a high-quality service that is innovative in practice.
Main duties of the job
The Specialist Community Forensic Team is a multi-disciplinary team consisting of Nursing, Speech and Language Therapy, Occupational Therapy, Social Work, Psychology, and Psychiatry.
We are looking for a medical secretary who will provide a comprehensive, efficient, and modern secretarial service primarily to the Consultant Psychiatrist and, when required, the wider service.
The core business of the service is Monday to Friday between 0900hrs – 1700hrs, based in the team’s office at Hollins Park. Core hours of this post will be discussed at interview.
Detailed job description and main responsibilities
As part of our client care pathways, several regular client-centred meetings, consultation clinics, and care & support reviews are arranged and administered on behalf of the client. The post holder will have primary secretarial responsibility to the Specialist Community Forensic Team for people with Learning Disabilities and/or Autism (CM SCFT LD/A) Consultant Psychiatrist or service lead.
The post holder will also provide a confidential, flexible, comprehensive business administration service within a team or service structure.
The post holder must be able to exercise judgement and knowledge in prioritising their daily duties and tasks, understanding the needs and priorities of the Consultant Psychiatrist or service leads while balancing against service level agreements/core standards and the resources available.
This will require the post holder to negotiate, influence, delegate, and make creative decisions to ensure the maximization of resources within the service or team.
Knowledge of general/medical or legal terminology is a requirement; a working knowledge of the Mental Health Act and experience of using Electronic Patient Records systems is essential to carry this role out effectively.
Person specification
Qualifications
* Possess a recognised typing/word processing qualification i.e., RSA III or equivalent
* Good standard of general education to include GCSE grade C or equivalent including English language
* AMSPAR Diploma or equivalent i.e., legal
* NVQ Admin level 3 or working towards
* ECDL or Microsoft Office Specialist qualification or working towards
Knowledge
* Significant relevant secretarial and diary management experience in a similar role
* Respond to and deal with routine and complex enquiries from staff and other agencies using initiative and responding within agreed boundaries
* Previous experience of arranging meetings and producing the relevant agendas, minutes, and papers
* Previous experience of data input and retrieval for analysis
* Proficient in the use of computer packages which include Word, Excel, PowerPoint, Microsoft Outlook, and Internet Explorer
* Able to produce documents, reports etc. to a high standard to meet deadlines
* Experience of using/updating electronic client admin systems RiO/PAL/s Lorenzo/ Care-notes
* Ability to operate and maintain a bring forward system
Experience
* Experience of working in a mental health/learning disability setting
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented
Skills
* Strong verbal and written communication skills
* Ability to develop and maintain good working relationships
* Demonstrate the ability to use effective communication when dealing with internal and external clients/client’s families & carers/agencies etc.
* Demonstrate a caring and sensitive attitude when responding to client’s families/carers concerns, queries
* Able to plan and prioritise
* Accurate and efficient keyboard skills
* Able to type directly into laptop during meetings/note taking
* Able to adapt to changing needs and demands
* Ability to work under pressure to tight deadlines
* Able to solve problems and demonstrate sustainable solutions
* Able to identify where tasks/processes are adding value or efficient use of resource and/or adding value to client’s outcomes
* Able to adapt to new/changing/national agenda which impact on the NHS or the Trust
* Flexible approach to work to meet deadlines (within the agreed hours of work)
* Demonstrate a willingness to undertake further training, identification of own development and training needs
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training, and experience that they bring to their work with us.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled and meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
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