Join our dynamic team as a Customer Team Member and play a vital role in delivering exceptional customer service and contributing to the success of our store.
About the Store
Our store is a welcoming and inclusive environment, committed to providing excellent customer service and promoting local community engagement.
Main Responsibilities
* Provide friendly and helpful service to all customers, responding to their queries and championing Co-op products and Membership.
* Work collaboratively with colleagues to achieve sales targets, promote Co-op products, and drive business growth.
* Maintain a safe and legal store environment, ensuring shelves are stocked and prices, dates, and temperatures are accurate.
* Support the introduction of new products and services, making changes feel natural and sharing experiences with colleagues to enhance knowledge and skills.
* Promote local community engagement, participating in activities and events that benefit our community.
Requirements
* A genuine care for the needs of customers and members.
* Excellent people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem-solving.
* The flexibility to work a range of different shifts.