VP Pensions Governance Position
As a VP Pensions Governance, you will be responsible for managing the resolution of complex member queries, complaint cases, IDRPs, and Pension Ombudsman cases. This includes drafting responses to members and the Pensions Ombudsman. Evaluative judgement and analytical skills are essential, along with excellent written and verbal communication skills to present complex issues in a concise and easily understood form and to engage with a diverse range of stakeholders. The role holder should be well-informed and considerate in reviewing the challenges (financial, ethical, regulatory, policy) posed and be able to prove rationale for recommendations/decisions. Strong attention to detail, and a real commitment to delivering high quality outputs is required. Self-motivated, resourceful, organized, and proactive with a proven capability to deliver to plan. You will be working with a professional in-house pensions team and their advisers, and you have the opportunity to shape how we evolve our approach to addressing member complaints and better manage member expectations.
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Purpose of the Role
To develop, implement, and provide governance to employee retirement plans and benefits programs, and to provide counsel to resolve any related issues.
Accountabilities
* Responsible for the development, implementation, and delivery of the retirement plans and benefits programs and processes aligned to the organization’s strategy and enabled by supporting technology where appropriate. This includes the resolution of any escalated retirement and benefits issues from colleagues and people leaders (either directly, through HR operational teams or through oversight of a third party).
* Responsible for ensuring that retirement plans and benefit programs are delivered in a manner that is compliant with all applicable internal governance requirements and external regulation; staying up to date with applicable legislative and regulatory changes.
* Communication and engagement to educate employees and managers on the available retirement and benefit options, such as retirement, health insurance, and other benefit solutions.
* Market research and the development of appropriate retirement and benefits strategy, administration, and compliance, as appropriate.
* Identification, engagement, and management of external vendors/stakeholders to manage the administration and delivery of the retirement and benefits services and provision of advice and counsel to employees and people leaders where relevant.
* Oversight and governance to all cost elements relevant to the provision of the retirement and benefits plans; ensuring that costs are appropriately forecasted, managed in line with budgets and spend approvals, and any funding requirements are actively monitored and maintained.
Vice President Expectations
* Contribute to or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
* If managing a team:
o Define jobs and responsibilities, planning for the department’s future needs and operations, counseling employees on performance, and contributing to employee pay decisions/changes.
o Lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long-term goals and ensuring that budgets and schedules meet corporate requirements.
If the position has leadership responsibilities:
o People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are:
o
+ L – Listen and be authentic
+ E – Energize and inspire
+ A – Align across the enterprise
+ D – Develop others
For an individual contributor:
o Be a subject matter expert within own discipline and guide technical direction.
o Lead collaborative, multi-year assignments and guide team members through structured assignments.
o Identify the need for the inclusion of other areas of specialization to complete assignments.
o Train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions.
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
* Manage and mitigate risks through assessment, in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem-solving processes.
* Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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