Job Description
1. Customer Engagement: Greet and interact with customers in a friendly and professional manner, offering personalized assistance and advice.
2. Sales Expertise: Utilize your knowledge of products and trends to drive sales and achieve individual and store targets.
3. Product Knowledge: Stay informed about the latest brands, products, and trends to provide expert advice and recommendations.
4. Visual Merchandising: Assist in maintaining the store’s visual standards, ensuring displays are attractive, organized, and aligned with brand guidelines.
5. Stock Management: Support with the replenishment of stock, ensuring the sales floor is well-stocked and presentable.
6. Team Collaboration: Work collaboratively with colleagues to create a positive, productive, and harmonious work environment.
7. Customer Satisfaction: Handle customer queries and concerns efficiently, ensuring every customer has a positive experience.
Qualifications
8. Passion for Retail: A genuine interest in fashion, lifestyle, and homeware, with an understanding of current trends.
9. Customer-Centric: Exceptional communication skills and a strong desire to exceed customer expectations.
10. Sales Driven: Proven ability to meet or exceed sales targets, with a proactive approach to maximizing sales opportunities.
11. Team Player: Ability to work effectively in a team, contributing to a supportive and collaborative environment.
12. Flexibility: Willingness to work a variety of shifts, including weekends, evenings, and holidays.
13. Experience: Previous experience in retail, particularly in a luxury or high-end environment, is an advantage but not essential.
Additional Information
14. Think without limits - Think fast, fearlessly, and take the team with you.
15. Own it and back yourself - Own the basics, own your role and own the results.
16. Be relevant - Relevantto our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
*Salary is based on age range (16-20 £8.65) (21+ £11.50)