We are currently seeking an enthusiastic individual to join us as our Software Support Apprentice, you’ll attain and acquire experience and skills in the field whilst undertaking a professional training and development programme. You’ll support the ICT team with service desk tickets with a view to resolving issues with both hardware and software, and whilst learning on the job; and you’ll work closely with colleagues and provide assistance with any tasks that are associated with the delivery of the ICT strategy. This apprenticeship role has a broad remit: the post-holder will be given opportunities to learn and acquire skills and experience in a range of functions. As one of our valued Apprentices, you'll be allocated a work mentor, given comprehensive training, guidance and support and have access to Coastline's internal Apprentice networking group, where Apprentices across the business get together to provide support, share experiences and build personal and professional relationships. We have one role available and the offer of employment will be subject to successful acceptance on acceptance the college course. This is a 24-month Fixed Term Contract undertaking a Digital Support Technician level 3 Apprenticeship. The course is being run at Cornwall College, St Austell campus which is where you will need to attend one day per week for your studies. You will therefore need the ability to travel to these locations independently. If you're a hardworking individual who shares our company values and possesses the necessary drive and ambition to start a rewarding career with us here at Coastline, we encourage you to apply below. A full driving licence and basic DBS check are required for this position. Please note if you have the same or closely related qualification and to the same level or higher to those named above you may not be eligible for the Apprenticeship. Please use the covering letter as an opportunity to show us how you meet the competencies and skills required for this role and anything you think highlights how you are a good fit for Coastline.