Job summary If you are a highly motivated, compassionate, caring and aspiring to be a Team Manager with relevant Qualification in Nursing and you have a passion for delivering high quality expert care in Community Mental Health Services, then we want you to join our team in the heart of Harrow. A busy Community Mental Health Hubs covering the borough of Harrow defined by Primary Care Network comprising a multidisciplinary team of Mental Health Nurses, Social Workers, Occupational Therapists, employment specialist, Housing officer, support workers Psychologists and Consultant Psychiatrists. The CMHH is based in Harrow Wealdstone, a diverse multi-cultural area situated within easy reach of central London. If you are highly motivated and committed to improving our service users' experience, possess excellent communication skills and want to be part of our successful team then complete our application form without delay The Post-holders must be a qualified Nurse and meet all essential person specification requirements for the post. You will need to have experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7 in a mental health setting. Harrow CMHHs operate Monday to Friday from 9.00 am to 5.00 pm. We offer induction and tailored training will be given and encouraged. Clinical supervision and appraisal process are an integral part of our work. Main duties of the job To be the operational manager for the Community Mental Health Hubs, responsible for the workload of the team and ensuring that priorities are met. To take a lead on the health services provision within Community Mental Health Hubs To line manage Team Leaders from disciplines such as CPNs, Social Workers, OTs. To ensure robust delivery of an intervention based model of care including group programmes, Trauma Informed approach and discipline specific treatment options for service users To ensure systems for the delivery of Dialogue Plus Care Planning and recovery principles are in place and that they are made available to service users in the team To work with in the relevant legislative frameworks |(e.g. Mental Health Act (1983) Mental Capacity Act (2005), Deprivation of Liberty Safeguards, Care Act 2014 etc) To promote a culture of service user choice and control within team members daily practice to be monitored and developed through supervision and appraisal About us The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. We are committed to offering you an environment to flourish which includes dedicated development opportunitiesas well as ahealthier work life balance. We will offer you; Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself Commitment to career mapping to ensure continuous professional development including opportunities within the Trust On-site shadowing opportunities including HTT, Psych Liaison and many more An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients Excellent staff benefits : our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more Award-winning Staff Networks Hidden Gem & annual award ceremonies Date posted 11 March 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year pa inc HCAS Contract Permanent Working pattern Full-time Reference number 333-J-HA-0635 Job locations Bentley House 15-17 Headstone Drive Harrow HA3 5QX Job description Job responsibilities To work in partnership with the consultant psychiatrists in the team to actively promote MDT working To work closely with the Primary Care Network Leads and ensure effective communication To work actively in partnership with service users and carers To engage directly with service users to ensure effective consultation regarding service standards and development To facilitate and enhance good team working and promote reflective practice To ensure strong links are maintained with the assessment and inpatient teams to relieve bed pressures To ensure that there is full discussion with all relevant parties before discharge, in line with the Department of Health Guidance and within the local Dialogue Plus Care planning framework To ensure strong links are maintained with CNWL Step Down Facilities, residential establishments and housing/ homelessness support schemes and that needs of service users are fully assessed before discharge from the inpatient unit To ensure the team maintains close liaison with all local agencies that support service users, including the Metropolitan Police Service, primary care and voluntary sector organisations To maintain close liaison and address interface problems with CNWL and LBH services To ensure good working links with any other agencies who may be involved in referring service users or providing services for them To disseminate professional developments and changes in policy or legislation, information regarding services and community resources, to ensure that staff utilise these services or developments for the benefit of service users To provide expert advice and consultation in professional matters relating to the postholders discipline, and to ensure that expert information and advice is available for the other disciplines in the team To attend liaison meetings with other teams agencies, for example police, housing, learning disabilities, safeguarding, MAPPA Level 2 etc Job description Job responsibilities To work in partnership with the consultant psychiatrists in the team to actively promote MDT working To work closely with the Primary Care Network Leads and ensure effective communication To work actively in partnership with service users and carers To engage directly with service users to ensure effective consultation regarding service standards and development To facilitate and enhance good team working and promote reflective practice To ensure strong links are maintained with the assessment and inpatient teams to relieve bed pressures To ensure that there is full discussion with all relevant parties before discharge, in line with the Department of Health Guidance and within the local Dialogue Plus Care planning framework To ensure strong links are maintained with CNWL Step Down Facilities, residential establishments and housing/ homelessness support schemes and that needs of service users are fully assessed before discharge from the inpatient unit To ensure the team maintains close liaison with all local agencies that support service users, including the Metropolitan Police Service, primary care and voluntary sector organisations To maintain close liaison and address interface problems with CNWL and LBH services To ensure good working links with any other agencies who may be involved in referring service users or providing services for them To disseminate professional developments and changes in policy or legislation, information regarding services and community resources, to ensure that staff utilise these services or developments for the benefit of service users To provide expert advice and consultation in professional matters relating to the postholders discipline, and to ensure that expert information and advice is available for the other disciplines in the team To attend liaison meetings with other teams agencies, for example police, housing, learning disabilities, safeguarding, MAPPA Level 2 etc Person Specification EDUCATION AND EXPERIENCE Essential Relevant Qualification in Nursing Degree/Masters in specialist field or appropriate experience Registered with NMC Desirable Recognised senior management training in leadership, policy or strategy PREVIOUS EXPERIENCE Essential Experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7 in a mental health setting Experience of re-provisioning services and managing staff through change Experience of multi-professional collaboration at senior level, including partnership working with other agencies Experience of providing clinical/managerial supervision and facilitating reflective practice. Experience of service development. Experience of managing staff and resources Experience managing budgets Experience writing reports and delivering presentations to a high standard and to senior staff Experience writing reports Experienced in involving service users and their carers in service planning and monitoring Experience in IT skills, familiar with word processing, excel and email systems Desirable Experience of representing services at different organisations SKILLS, KNOWLEDGE, ABILITIES Essential Able to demonstrate an up to date knowledge and understanding of current Mental Health Policy issues including the Mental Health Act Able to demonstrate knowledge of Mental Capacity Act Able to demonstrate knowledge of Care Act Able to demonstrate an up to date knowledge of developments in mental health. Ability to build and develop teams of people and to provide strong leadership to a diverse workforce. Demonstrable ability to performance manage services to meet KPIs and performance targets Ability to identify problems and use initiative and creativity in problem solving. Ability to communicate effectively in writing and orally, presenting ideas with clarity in a persuasive and influential style, for a variety of audiences. Ability to manage pressure and changing and conflicting priorities effectively. Ability to support and monitor systems for clinical practice Able to influence and use negotiation skills and the ability to manage differences constructively. A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision Ability to manage change and conflict Able to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice. Able to demonstrate an understanding of safe guarding practice for both vulnerable adults and children ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential A demonstrable ability to make sound and timely decisions and initiate action to solve problems To demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made The ability to implement performance management systems within the service area that meet local and national objectives and motivate staff to achieve these objectives Demonstrable ability to plan, manage and implement projects when required and assume delegated lead responsibilities. Desirable Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change. Person Specification EDUCATION AND EXPERIENCE Essential Relevant Qualification in Nursing Degree/Masters in specialist field or appropriate experience Registered with NMC Desirable Recognised senior management training in leadership, policy or strategy PREVIOUS EXPERIENCE Essential Experience of managing a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7 in a mental health setting Experience of re-provisioning services and managing staff through change Experience of multi-professional collaboration at senior level, including partnership working with other agencies Experience of providing clinical/managerial supervision and facilitating reflective practice. Experience of service development. Experience of managing staff and resources Experience managing budgets Experience writing reports and delivering presentations to a high standard and to senior staff Experience writing reports Experienced in involving service users and their carers in service planning and monitoring Experience in IT skills, familiar with word processing, excel and email systems Desirable Experience of representing services at different organisations SKILLS, KNOWLEDGE, ABILITIES Essential Able to demonstrate an up to date knowledge and understanding of current Mental Health Policy issues including the Mental Health Act Able to demonstrate knowledge of Mental Capacity Act Able to demonstrate knowledge of Care Act Able to demonstrate an up to date knowledge of developments in mental health. Ability to build and develop teams of people and to provide strong leadership to a diverse workforce. Demonstrable ability to performance manage services to meet KPIs and performance targets Ability to identify problems and use initiative and creativity in problem solving. Ability to communicate effectively in writing and orally, presenting ideas with clarity in a persuasive and influential style, for a variety of audiences. Ability to manage pressure and changing and conflicting priorities effectively. Ability to support and monitor systems for clinical practice Able to influence and use negotiation skills and the ability to manage differences constructively. A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision Ability to manage change and conflict Able to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice. Able to demonstrate an understanding of safe guarding practice for both vulnerable adults and children ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential A demonstrable ability to make sound and timely decisions and initiate action to solve problems To demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made The ability to implement performance management systems within the service area that meet local and national objectives and motivate staff to achieve these objectives Demonstrable ability to plan, manage and implement projects when required and assume delegated lead responsibilities. Desirable Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Central and North West London NHS Foundation Trust Address Bentley House 15-17 Headstone Drive Harrow HA3 5QX Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)