Job Title: Services Director
Location: London, UK
About the Role:
Are you a strategic leader with a passion for driving service excellence in the technology sector? We’re seeking a dynamic Services Director to lead and oversee the delivery of cutting-edge services across Cloud, Digital Workplace, and Infrastructure domains. This role is perfect for someone who thrives on building strong client relationships, leading high-performing teams, and driving operational and financial success.
Key Responsibilities:
* Lead and manage end-to-end service delivery to ensure exceptional quality and client satisfaction.
* Build and nurture strong client relationships, acting as the primary point of contact for service matters.
* Inspire, mentor, and develop a team of service delivery professionals, fostering a culture of excellence and innovation.
* Develop and implement strategic service plans aligned with organizational goals.
* Oversee budgets, forecasts, and financial performance for the service delivery function.
* Identify and execute process improvement initiatives to optimize efficiency and effectiveness.
* Collaborate with cross-functional teams to deliver cohesive, innovative solutions for clients.
What We’re Looking For:
* Proven experience in service delivery leadership within the technology sector.
* Strong expertise in AWS cloud services, digital workplace solutions, and IT infrastructure.
* Exceptional leadership and team management skills.
* Strategic mindset with the ability to think analytically and solve complex problems.
* Excellent communication and interpersonal skills.
* Financial acumen and experience managing budgets and forecasts.
What’s in It for You:
* Join a forward-thinking organization that values innovation and client success.
* Lead a talented team in delivering impactful solutions for a diverse portfolio of clients.
* Be part of a collaborative and inclusive work culture that encourages growth and learning.
If you’re ready to make a significant impact and take your career to the next level, we’d love to hear from you.
How to Apply:
Submit your application through LinkedIn, detailing your relevant experience and why you’re the right fit for this role. Or if you want to find out more about this role, then please get in touch with Chris Lowden at clowden@weareninetwenty.com.