Degree Apprenticeship – BSc (Hons) Leading on Customer Operations – Almac
Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients.
Location: Based at our Craigavon headquarters
Hours of work: 37.5 hours per week (inclusive of study release to university)
Open To: Internal and External Applicants
Ref No.: HRJOB10446
Do you want to earn as you learn and gain a BSc Honours degree, all debt free? Do you want to gain real-life work experience, building successful relationships with colleagues and clients along the way? Do you enjoy identifying and using your initiative to solve problems? If yes, we could have the opportunity for you!
Accelerate, Almac’s award-winning Higher Level Apprenticeship Programme, has a strong track record in delivering apprenticeship programs in areas such as life sciences, information technology, engineering, and business and customer operations.
This will be a 3.5 year program, combining academic and on-the-job learning across a number of core business subject areas which will lead to the achievement of a BSc (Honours) Degree in Leading on Customer Operations.
About us:
With a wealth of knowledge and experience, Almac Pharma Services has been manufacturing medicines in tablet, capsule, and powder form for over 50 years. We also pack commercial drug products into bottles, blisters, and sachets and provide specialized packaging solutions for medical kits, vials, and syringes. The expert services we provide support the provision of medicines and treatments to patients around the world.
We are delighted to offer two degree apprenticeship opportunities within our Commercial Services team. As a key part of the commercial client management function, the Commercial Services Coordinator – Degree Apprentice will support the management of new product introductions and ongoing account management, to enable on-time, in-full delivery.
Our commitment to you:
We are committed to helping you achieve your potential through a structured program of tailored on-the-job training and mentorship. You will work in a high-quality, customer-focused, fast-paced environment, building an exceptional career as part of an organization with a vision to advance human health. These are dynamic and challenging roles. Supported by your Almac Mentor, you will learn a lot about Almac and our customers and further develop your skills in areas such as communication, meeting deadlines, and planning to achieve results. You will also grow in confidence by responding to our internal and external customers and providing the level of service Almac is renowned for.
Successful completion of the program will leave you well positioned for further advancement within the Commercial Services department or the wider Almac family. These roles will be initially offered on a fixed-term basis for the duration of your study program. After successfully completing your qualification, there will be the opportunity to gain a permanent role and have a clear route for career progression into more senior positions.
With the opportunity to earn a competitive salary whilst gaining experience and an Honours degree – what’s not to like?!
Closing date for receipt of applications: 13 March 2025
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