Purpose of the job
* To lead and support on a number of projects that develop services, strategies, policies and procedures across the remit of the Strategic Growth team with a focus on housing, homelessness and domestic abuse.
* To support the team in delivering and managing all forms of accommodation including temporary accommodation, supported accommodation and private rented sector accommodation.
* To co-ordinate, collect, verify, collate and ensure all relevant data is collected from various sources and submitted in a timely manner to comply with government and local requirements, as well as monitoring information and generate reports to inform service delivery and performance.
* To undertake Housing Needs Surveys on a regular basis to inform developers, planning colleagues, Registered Providers etc on needs within the District.
* Undertake a full range of professional duties with an emphasis on providing good customer service, addressing needs and requirements and maximising income whilst achieving greater service efficiencies.
You will have the opportunity to work alongside partner organisations, undertake research work and to develop good working relationships with landlords all of which will help to develop our services. You will need to be able to confidently lead and drive forward projects and initiatives around housing, homelessness, and domestic abuse.
Day to day tasks are wide and varied but will include:
* Working with the Housing Manager and Senior Project Housing Officer to establish, monitor and review contracts of commissioned services.
* Developing and delivering on housing and homeless strategies and action plans including those that assist in preventing homelessness.
* Supporting the team to ensure units of temporary accommodation meet compliance requirements.
* Using our IT systems to support performance management and support the business around rent accounts and collecting income.
* Confidently leading and driving forward projects and initiatives and undertake research work.
The successful candidate should have a good standard of education (preferably to degree level), a minimum of 5 GCSEs including Maths and English and A Levels or equivalent and a minimum of 2 years related work experience working with customers, landlords, Registered Providers or similar. Membership of CIH is desirable. They should be IT literate to a high standard including use of email, spreadsheets and databases, social media, survey monkey etc and an IT qualification is desirable. You will be self-motivated, a strategic thinker and have excellent interpersonal skills, allowing you to communicate effectively with team members and the general public.
This is a part-time position of 18.5 hours a week, with an annual salary of £32,564 – £35,348 pro rata. Appointment is usually at the bottom of the salary band with annual increments until the top of the scale is reached.
Special Conditions:
* You will need to provide a suitable vehicle in connection with the duties of this post.
* Flexible approach to working hours, able to work outside normal office hours if necessary, including a requirement to be available for evening meetings.
* To meet the needs of the service, the ability to undertake the full range of duties for the contracted hours will be required.
* Need to be able to meet the physical demands of the job in accessing and inspecting properties in particular.
* Appointment to this post is subject to satisfactory clearance of a basic Disclosure and Barring Service Check.
Wyre Forest District Council is an Equal Opportunity Employer.
Attached documents
role_profile_housing_project_officer.pdf
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