About the Role
As a Service Desk Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients. This is an exciting opportunity to work with a dynamic team and develop your skills in a fast-paced environment.
Main Responsibilities:
* Providing first-line technical support to customers via phone, email, or other channels.
* Identifying and resolving technical issues promptly, escalating complex cases to senior engineers when necessary.
* Documenting and tracking incidents, ensuring that all relevant information is recorded accurately.
The successful candidate will receive a salary between £28,000-38,000, including benefits.
This is a fantastic chance to grow your career with our company.