DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of almost £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.
Job Description
Our National Customer Relationship Manager is looking for a top class Secretary to join them here at the Nation’s favourite parcel delivery company. We are looking for an excellent performer who has a creative flair and the ability to produce great Presentations. This role will be based from our site in Lincoln.
We’ll also expect you to display all the qualities required to provide a wide ranging and confidential senior level support service, including:
* Provide all secretarial and administrative support to the National Customer Relationship Manager, including diary management within Google calendar, opening and responding to emails/post, accommodation booking and other day-to-day communication
* Give secretarial and administration support to the CRM Departmental Managers
* Act as first point of contact for general enquiries, escalations and where possible answer such queries
* Organise all venues and catering requirements for CRM Team meetings and any other business events as and when required
* Responsible for producing memos, minutes, letters, recruitment, confidential communication & liaising with internal departments across the business.
* Record and Monitor company holiday entitlement via the CRM Annual Leave Calendar
* Register absence and sickness on to the Absence Management System (I-trent)
* Organising and support the administration of Induction Programmes
* Generating reports, proposals and presentations using Microsoft Office and Keynote
* Maintain a high level of confidentiality regarding sensitive business information
* Any other tasks as designated by the National Customer Relationship Manager
Qualifications
About You
To be considered for this role you must have previous secretarial experience ideally gained within a dynamic fast paced organisation whilst operating with absolute integrity, confidentiality and discretion.
Working in an environment where working efficiently under pressure and at pace will be key to your success. Outstanding organisational and planning skills are essential in this role. In addition, we’ll also expect you to have:
* Have high level of PC/IT expertise, particularly in respect of Keynote or PowerPoint applications and the production of professional graphic presentations
* First rate communication skills
* Excellent attention to detail
* Ability to prioritise your workload
* Working in a timely and professional manner
* Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary circa £31,492 plus job stability. To name but a few…
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.