Family separation is never easy. The Child Maintenance Service (CMS) helps parents, who are unable to make a private financial agreement in support of their child(ren)’s living costs, ensure and at times enforce, the legal responsibility to provide financial support. Our mission is to ‘get money to children’ because it makes a real difference to children’s lives. Child Maintenance Service is not only undergoing a significant period of change as we drive forward our transformation agenda, but in tandem, we continue to deliver a politically significant and fundamentally crucial service to millions of separated families around the country who depend upon the work we do. Our story over the last two years is one of impressive progress and improvement. Despite the progress we’ve made, we are unashamedly ambitious about what more we can achieve and the difference we can make for the families who need us. Child Maintenance Service is an amazing place to work. Walk into any one of our service centres and you will be overwhelmed by the passion and commitment that our people have for supporting our customers.
Within CMS, the CMS Project Manager will be accountable for the end-to-end delivery of products within one of the strands of the project.
The CMS Project Manager’s main responsibilities are to lead and manage individual/multiple projects that support the delivery of the CMS Modernisation agenda. Project Managers will be expected to personally lead individual projects.
They will be accountable/responsible for the:
* Manage medium scale project(s) using appropriate techniques and governance arrangements.
* Identify and evaluate project risks and issues, ensuring risk is controlled through implementing and monitoring appropriate risk management plans and escalation is completed in a timely manner through G7 Project Manager.
* Engage effectively with project stakeholders, developing and managing stakeholder communications plans.
* Planning, development and implementation of all requirements, and the production of project documentation.
* Identification and management of all impacts to ensure the projects’ objectives meet the needs of the business.
* Ensuring monitoring of progress to plan, and reporting through existing programme governance structure.
* Commissioning and monitoring delivery of work from various areas of the business and suppliers.
* Effective and creative implementation and landing of changes into CMS Operations.
* Delivery of all requirements/products to adhere to the DWP Change Lifecycle to ensure the successful continuation of the project.
* Preparation of a communications strategy to ensure that all areas of the business are fully informed and included as appropriate.
* Potential line management of project support colleagues coaching, advice, input and support through all stages of the project lifecycle.
There may be some business travel mainly between key DWP/Government sites in the future but not currently.
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