Job summary An exciting opportunity for a Team Administrator has arisen. The main responsibilities of the role will be to provide full administrative support to the Managers within the Team. Excellent communication skills are essential as well as the necessity to maintain confidentiality, have the ability to work to tight deadlines, use your initiative and carry out a multitude of tasks with limited supervision. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job To provide a comprehensive, confidential administrative support service to the team. To be aware of work priorities and needs of self and managers to ensure all required deadlines are met. To ensure continued professional development through accessing relevant training as agreed with line manager and the service requirements of the organisation. Responsible for the provision of an administrative service to the managers, ensuring that timely, accurate work is produced to deadline and work of a highly confidential, sensitive nature is handled with discretion, tact and compassion. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata per annum Contract Permanent Working pattern Part-time Reference number 346-NYA-190-24 Job locations Alexander House Ash Tree Road Knaresborough HG5 0UB Job description Job responsibilities Delivering high quality patient care. Successfully communicating with others, establish and maintain great working relationships and gain co-operation. Effectively analysing information, identify problems, develop solutions and make recommendations/decisions. Effective processing and management of information and the use of information systems. Efficient and effective planning and organising of activities. Developing and implementing policies and or services. Managing finance and physical resources/assets e.g. equipment, fixtures and fittings, stationery etc. Undertaking research, audits and governance, providing assurance to others. Management of others, including planning and allocating work, training and development and management of the employment contract. Managing Self and Level of Autonomy. Job description Job responsibilities Delivering high quality patient care. Successfully communicating with others, establish and maintain great working relationships and gain co-operation. Effectively analysing information, identify problems, develop solutions and make recommendations/decisions. Effective processing and management of information and the use of information systems. Efficient and effective planning and organising of activities. Developing and implementing policies and or services. Managing finance and physical resources/assets e.g. equipment, fixtures and fittings, stationery etc. Undertaking research, audits and governance, providing assurance to others. Management of others, including planning and allocating work, training and development and management of the employment contract. Managing Self and Level of Autonomy. Person Specification Qualifications Essential Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative systems and processes. Experience of working autonomously and proactively. Desirable Experience of supporting/supervising staff. Experience of handling monies and working within financial guidelines. Knowledge Essential Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook) Understanding of confidentiality and the associated legal and policy requirements Desirable Working knowledge of medical/psychological terminology Skills Essential Must be able to copy type and transcribe accurately from audiotape and/or shorthand Must be able to input data accurately/efficiently Must be able to demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties Must be able to communicate effectively in the English language and demonstrate both verbal and written comprehensive skill Must be able to maintain concentration and attention to detail whilst also dealing effectively with interruptions Must be able to work on own initiative, prioritise work and consistently meet deadlines Depending on work area, supervise staff in a positive manner to facilitate deliver of an effective service Desirable Touch typing Person Specification Qualifications Essential Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative systems and processes. Experience of working autonomously and proactively. Desirable Experience of supporting/supervising staff. Experience of handling monies and working within financial guidelines. Knowledge Essential Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook) Understanding of confidentiality and the associated legal and policy requirements Desirable Working knowledge of medical/psychological terminology Skills Essential Must be able to copy type and transcribe accurately from audiotape and/or shorthand Must be able to input data accurately/efficiently Must be able to demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties Must be able to communicate effectively in the English language and demonstrate both verbal and written comprehensive skill Must be able to maintain concentration and attention to detail whilst also dealing effectively with interruptions Must be able to work on own initiative, prioritise work and consistently meet deadlines Depending on work area, supervise staff in a positive manner to facilitate deliver of an effective service Desirable Touch typing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Tees Esk and Wear Valleys NHS Foundation Trust Address Alexander House Ash Tree Road Knaresborough HG5 0UB Employer's website https://www.tewv.nhs.uk/ (Opens in a new tab)