Community Manager
Location: LondonSalary: £40-45KJob Type: Full-time (Office based)
A dynamic managed office provider is seeking a passionate and proactive Community Manager to lead and nurture a vibrant business community.
Responsibilities:
* Build relationships and lead engagement initiatives to expand membership.
* Convert office tours into memberships by showcasing workspace benefits.
* Oversee meeting rooms, boardrooms, and studios.
* Promote meeting room packages to members and external businesses.
* Work with third-party booking companies to enhance service offerings.
* Manage and expand bookings for bespoke event spaces, partnering with third-party event booking companies.
* Oversee mail collection and distribution for members, ensuring accuracy and efficiency.
* Drive the growth of services, attracting new clients and managing renewals.
* Conduct tours for prospective members.
* Follow up on leads and enquiries, converting interest into signed memberships.
* Serve as the primary contact for all member enquiries, addressing client issues promptly and professionally.
* Provide a seamless onboarding experience for new members, making them feel welcome and supported.
* Other adhoc duties as required.
The ideal candidate will have proven experience in serv...