Technical Operations Administrator
The Berkeley
A fantastic opportunity has arisen for an experienced Technical Operations Administrator to join the Technical Services team at The Berkeley and The Emory.
With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and our Berkeley Café.
The Emory, a project designed by the late Lord Richard Rogers,is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated onKnightsbridge and overlooking Hyde Park,The Emorypresents 61 contemporary suites set over nine floors.
As aTechnical Operations Administratoryour primary responsibilities are for the upkeep and coordination of all the Compliance & Legislative Health & Safety documentation for the Hotel within the technical Operations Manual. You will be responsible for making sure that all Back & Front of house PPM programs are all completed and up to date following the receipt of the PPM schedules from both the Guest Facility Manager & Plant Services Manager. General supervision will be required in the absence of the GFM PSM or Chief Engineer for all of the trades associated with the Public, Guest & BOH areas, you will review & monitor works by contractors working in the building and confirm that works are supported by a Risk assessment and method statements prior to commencement of works being carried out.
Main responsibilities of the role include but are not limited to:
* Maintain all compliance documentation as per the Monthly Calendar. Highlighting & organising corrective actions and documenting results.
* Submittal of a monthly self-audit update and departmental status report regarding compliance both from an internal and external reviews including all corrective actions that have taken place.
* To maintain & review established schedules for all PPM & Know-cross, insuring established inventory and asset management is up to date. while operating at the highest efficiency possible.
* To maintain the required Contracts for the running of the division and the Building assets.
* Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times.
Successful candidates for the Technical Operations Administrator will demonstrate genuine dedication to The Berkeley and The Emory and show a commitment to consistent quality in our product and service. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.
We are looking for an enthusiastic, motivated individual, who ideally has knowledge of the hospitality or travel and tourism industry however this is not essential. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.
We anticipate applicants will have worked in a similar role within a luxury hotel environment.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
* Excellent salary package.
* Family Friendly company policies including enhanced Maternity and Paternity Pay.
* Holiday allowance increase after 3 and 5 years of service.
* Travel Season Ticket Loans.
* Pension Scheme*.
* Salary Sacrifice.
* Holiday Trading.
* Retail Discount.
Health and Wellbeing Support
* Subsidised monthly Podiatrist and Masseuse treatments.
* Flu vaccination vouchers*.
* Eye test vouchers and contributions towards glasses*.
* A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
* On and off-site Occupational Health Service.
* Death in Service salary contribution.
* Various wellbeing activities focused on mental and physical health.
* A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
* Cycle to Work.
* Wellbeing & Social Champions.
* Volunteering opportunities.
Recognition and Career Development
* Referral Scheme Introduce a Star where you can earn up to £1,500*.
* Instant colleague recognition and award programme with generous prizes.
* Colleague of the month nominations with generous prizes.
* Additional paid day off to celebrate your Birthday.
* Internal transfer and promotion opportunities.
* In-house training and development team with a strong focus on career progression and personal growth.
* Long service awards.
Memorable experiences
* Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
* Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
* 50% Food and Beverage discount* across the Maybourne.
* Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
* Wedding and Baby gifts.
* Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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