Benefits & Money Advisor
Location: Remote working - visits are mainly based in Wellingborough and surrounding villages, as and when required
Salary: £35,123.00 and a £1,657 essential car payment.
Full Time
Permanent
Our client isrecruitinga Benefits & Money Advisortojoin their team. In this role you willdeliver a high performing, customer focused service for our client's customers across allareas, ensuring the provision and development of good qualityadvice and information on Moneyand benefits, and other social welfare matters as appropriate.
About the role:
1. Help the association meet its corporate objectivesby delivery of a proactive and preventative customer focused income management service.
2. Increasing benefit awareness and promoting benefit entitlements and a culture of payment amongst our customers, assistingin maximising customers income levels.
3. Provideinformation, trainingand advice to colleagues on welfare and benefit advice.
4. Assistin the improvement of services and assistin the development of policies and procedures.
5. Providetraining to customers on benefits, money management and budgeting skills, including their rights and responsibilities.
6. Manage a case load of complex cases relating to benefitappeals and representing them atheari...