Do you want a socially rewarding role in the retail or events industry? We are looking for Patch/Area Managers to lead experienced and enthusiastic teams at Swansea.com Stadium in one of our stands, managing both Food and Bar Kiosks.
Working Hours
In this flexible and active role, you can pick and choose your shifts as you please. And you can even choose WHERE to work, with the opportunity open for you to work at any one of our 5,000+ venues across the UK, including Cardiff City FC and the Principality Stadium.
Role responsibilities
Daily tasks may include:
- Providing/overseeing a brilliant service for our guests over Match Days and Events
- Excellent organisation and time management skills
- Ensuring smooth communication and delivering an effective brief to your team ready for the day ahead.
- Ensuring your area of work has its Allergen information ready to go.
- Overseeing your area regarding stock control and distribution, food preparation etc.
- Supervise the team throughout the day, delegating responsibilities accordingly to your Team Leaders.
- Assist with staff training and development to maintain to the highest standard
- Swiftly resolving customer service complaints
- Administering refunds correctly
- Completion of Match Day Paperwork
Requirements
- Previous supervisor/management experience required within the Fast-Food/Bar sector
- Experience with Self Ordering Units (SOU) desired but not a necessity – training can be provided
- Experience delivering an effective brief and managing a team
- The ability to remain calm during high-volume periods
- Enthusiastic & energetic
- Food Preparation and Food Hygiene experience.
- High empathy and understanding of others
- Excellent organisation and communication skills
- Ability and confidence to lead your team through a successful day.
Why should you work with us?
- Great opportunity to work in a friendly and fast-paced environment
- Competitive pay, paid weekly
- Be part of a great, supportive team
- Gain some great transferable skills and work experience
- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.
- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.
Apply online with cover letter and CV. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.