Job Title: Compliance & Training Support Coordinator (Deputy Manager) – Elderly Care
Salary: £36,000 + 10% objectives bonus paid quarterly (£39,600 per year)
Location: Sleaford, Lincolnshire (with regular travel to 6 care homes)
Hours: Full-time
About the Company: Merco Medical Staffing is pleased to be recruiting on behalf of an established care provider, seeking an experienced Compliance & Training Support Coordinator (Deputy Manager) to join their team. This is a fantastic opportunity for a driven and dedicated individual to help ensure the highest standards of care across a group of elderly care homes.
What the Employer Offers:
* Competitive Salary: £36,000 per year with additional benefits
* Performance-Based Bonus: 10% of salary based on objectives, paid quarterly (£39,600)
* Car Allowance: 35p per mile car allowance for travel between homes
* Career Development: Opportunities to progress to a Compliance Manager or Regional Manager
* Generous Holidays: 28 days, including bank holidays, to help you recharge
* Pension Scheme: 3% employer contribution to the Pension Scheme
* Training & Development: Full funding for relevant qualifications with bonuses of up to £500 for successful completion
* Referral Bonuses: Up to £1,000 for referring a suitable team member
* Employee Assistance Program: Free counselling and wellbeing support, available 24/7
* Free DBS Check: The employer covers the cost of your DBS check
Role Overview: The Compliance & Training Support Coordinator will be responsible for helping to ensure the highest levels of compliance and care standards across the elderly care homes in the group. Working closely with home managers and teams, the role will involve producing internal compliance reports, assisting with audits, training staff, and providing hands-on support to homes needing improvement in care standards.
Key Responsibilities:
* Produce the Compliance Report for each home monthly
* Assist with audits and inspections, ensuring all homes are meeting compliance and care standards
* Provide training and development for Deputy Managers, Team Leaders, and Senior Carers
* Manage complaints and safeguarding incidents, ensuring they are investigated and closed in a timely manner
* Maintain up-to-date logs for pressure sores, DoLs, falls, and weights, ensuring proactive management
* Prepare for external inspections (typically one per month)
* Participate in the weekend on-call rota (approximately every third weekend)
* Travel to homes in need of support, working closely with home managers to improve compliance and care standards, including staying overnight as required
Essential Requirements:
* At least 2 years’ experience in a Deputy Manager or similar role within the elderly care sector
* At least 1 year’s experience providing training (e.g., manual handling, fire safety, medication, care planning)
* NVQ Level 3 in Care or equivalent, and willingness to study for NVQ Level 5 or 7 (or be a registered nurse)
* Computer literate (e.g., email, Excel spreadsheets, Word documents)
* Full driving licence and willingness to drive 80+ miles regularly
* Ability to work away from home Monday to Friday, as required
* Reside within 30 miles of Sleaford or within 60 minutes' drive
Preferred Experience:
* At least 3 years’ experience in a Deputy Manager role within elderly care
* At least 1 year’s experience in a Compliance role across multiple care homes
About the Employer: This well-established care provider is committed to delivering the highest standards of care to elderly residents. With a strong focus on training, development, and staff engagement, the provider is recognised for its commitment to employee satisfaction and excellent care outcomes.
Ready to make a difference? If you’re looking for a challenging and rewarding role where you can truly make an impact, apply today for the position of Compliance & Training Support Coordinator. Join a company where you’ll be recognised, supported, and provided with the tools to grow and progress in your career!