Group1 Stanstead is looking for a Business Manager.
Your role
Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. You’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What you’ll do day to day
* Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
* Identify opportunities to increase profitability through upselling finance & insurance products
* Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
* Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
* Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
* Deliver exceptional customer service, fostering loyalty and generating referrals
* Maintain organised administration and uphold housekeeping standards for a professional work environment
Your profile
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
* Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
* Proven expertise in supervising and managing the end-to-end sales process
* Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
* Adaptable approach to tailoring finance packages that meet individual customer needs
* Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
* Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
* Must hold a valid UK driving licence
Rewards
* 24/7 online access to healthcare professionals
* Car purchasing and lease schemes
* Servicing, parts & accessory colleague discounts.
* Enhanced holiday allowance with length of service
* Paid day off for your birthday
* Company share purchase plan
* Loan plans for colleagues, including toolbox and travel tickets
* Colleague referral payments
* Industry leading family friendly policies
* Numerous training, learning and development options to suit everyone
* Plus lot’s more
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