Location: Southampton, Hampshire
Salary: £13.07/Hourly
Job type: Temporary
Industry: Call Centre and Customer Service
External Reference: JN-112024-402895
Category: Office and Secretarial - Administrator
Customer Administrator - Southampton Part Time
Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.
Please see below some of the details regarding the role:
***Part Time Positions Available***
Start date: 9 December 2024
End Date: 28 March 2025
Location: City Centre, Southampton
Pay Rate: Competitive (£13.07 per hour)
Working as part of the wider Customer Service team, the main duties for a Customer Administrator are:
1. Processing customer refunds
2. Opening post
3. Electronically filing and scanning documents into the internal database
4. Processing customer requests
5. Any other ad hoc administration tasks as required
The successful candidate for the customer administrator position will need to have the following skills:
1. Excellent IT skills
2. The ability to learn new systems and processes quickly
3. Strong organisational skills
4. Ability to prioritise and adapt to tasks
5. Exceptional attention to detail
6. Professional written communication skills
7. A passion for delivering excellent customer service
8. Being flexible with the day-to-day activities
9. Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries
Shift Pattern:
You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.
If you have excellent IT skills, professional written communication skills, good organisational skills, and a passion for customer service then this job could be for you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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