We are working with one of the UK's most experienced teams of Chartered Surveyors & Commercial Property Experts and are looking for a Commercial Property Management Administrator to join the team.
Working hours are 8:45am - 5pm (45 mins for lunch), Monday to Friday. The firm offers a competitive salary (negotiable depending on experience), plus training, on-site parking, pension, 25 days annual leave (increasing with service) + 1 extra day for birthday and bank holidays.
You will play a crucial role in assisting the Management Surveyor in day-to-day, predominantly office-based activities, managing the rent collection process and updating the management software to reflect payments received and changes in lease arrangements.
Main Duties Of The Role Include:
* Maintaining tenant and client records.
* Inputting new client and tenant information into Management Software.
* Updating Management Software when changes occur including Rent, Reviews, and Lease Renewals.
* Meeting tenants at their premises when we receive new instructions along with the Surveyor to introduce the team.
* Issuing all rent and service charge invoices to tenants, as well as all rent collection fee invoices to clients.
* Chasing tenants in relation to late payments by email and phone.
* Checking bank accounts daily and updating management software when payment is received.
* Reconciling client bank accounts following the end of the month.
* Preparing Debtors List at least once a month and discussing the course of action with the surveyor/clients.
* Preparing rent transfer statements and transferring funds to clients on a monthly/quarterly basis.
* Preparing documents to assist surveyors and forwarding information to clients using Excel and Word.
* Receiving calls and emails from tenants and clients and either dealing with the enquiry or passing it to the surveyor.
Essential:
* Experience of processing data on computer-based platforms.
* A good knowledge and experience of using Excel.
* Attention to detail and confidence with numbers.
* The ability to take a supporting role in all aspects of the department's activities including day-to-day landlord and tenant matters.
* Strong written, numeracy, communication/IT skills and comfort dealing with clients, suppliers, tenants, and other professionals.
Skills And Qualifications:
* Experience with MRI/QUBE property management software systems preferable; however, training will be given if required.
* Good IT skills essential (especially Excel and Word).
* Strong written and verbal communication skills.
* Effective, confident communicator.
* GCSE/O-Level qualifications in English and Maths.
If you are an experienced Commercial Property Management Administrator, please apply; we'd like to hear from you.
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