Salary: £26,106 rising to £28,653 per annum + Excellent Benefits including Government Pension
Location: Devon, Torquay
Closing Date: 27/02/2025, Midday
Hours per week: This role is 18.5 hours per week. We welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
About the role:
The role of Police Enquiry Officer involves supporting your community by helping victims and enabling crimes to be reported. You will be one of many new officers being recruited across Devon and Cornwall.
The role includes:
* Being the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means.
* Providing an initial response to a wide range of enquiries from the public and other agencies, offering advice, information, and guidance on legislation, policing responsibilities, and police complaints, and where appropriate, ‘signposting’ to partner agencies.
* Receiving and recording information appropriately and accurately.
* Dealing supportively and reassuringly with witnesses, victims, and the general public, escalating to other police resources where appropriate.
Initial training:
Successful candidates will be required to:
* Attend an initial induction course, which will be a full three weeks (37 hours each week) plus additional courses thereafter as required.
* Travel to other stations, regardless of your base station, for further training.
* Claim overtime for these additional hours for training purposes.
Please be aware that there may also be a need for the days, hours, and locations to be adjusted to accommodate training during this initial period; as such, a degree of flexibility is required.
What benefits you get if you join us:
* A competitive salary with yearly increments.
* Plus Weekend Working Allowance.
* 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays, pro rata for part-time workers.
* Sick pay allowance, variable in accordance with length of service.
* Local government pension scheme.
* Supportive training and mentoring, including with IT and systems.
* Access to the Blue Light Card Scheme for discounts and services.
* Access to Group insurance scheme (via salary sacrifice scheme).
* Support networks, free Employees Assistance Programme, including for immediate family, and Occupational Health and wellbeing services.
* Continuing Professional Development.
* Making a difference within your community.
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