Operations Director £Package negotiable and competitive Nottinghamshire Our client is one of the UKs leading leisure retailers, renowned for exceptional customer service and a commitment to delivering unforgettable experiences to our customers. With a proud history of excellence and a focus on innovation, they aim to set new standards in both sales and aftermarket service and support. Role Overview We are seeking a dynamic and experiencedOperations DirectororManaging Directorto drive the After Sales strategic direction and develop the operational efficiency of the business. The ideal candidate will have a strong background incustomer service excellenceandaftermarket service and support, with proven operational leadership skills to enhance company performance, customer satisfaction, and profitability. A strong understanding in commercials/financials is required to evaluate strategic initiatives. Key Responsibilities * Strategic Leadership: o Develop and execute the companys strategic vision, ensuring alignment with business goals. o Identify growth opportunities across sales, service, and aftermarket divisions. 1.