MacAli Group Scotland Elgin, Scotland, United Kingdom
3 days ago Be among the first 25 applicants
We are thrilled to announce that we are expanding our team and are currently seeking a dedicated and enthusiastic Reservation Assistant to join us at Macali Group Scotland. If you have a passion for customer service and a knack for organization, we want to hear from you!
Key Responsibilities:
1. Managing bookings and reservations to ensure a seamless experience for our guests.
2. Maximizing room sales and other associated revenue streams while providing all departments with relevant guest information.
3. Delivering the highest level of customer service to our guests, potential guests, and colleagues.
4. Answering phone calls and recording all bookings accurately, ensuring that all relevant information is communicated effectively to the hotels.
5. Performing general administrative tasks to maintain accuracy, efficiency, and effectiveness in all our bookings.
What We’re Looking For:
1. Excellent communication skills, both verbal and written.
2. A professional, keen attention to detail.
3. The ability to sell and promote our offerings.
4. A pleasant telephone manner that reflects our commitment to exceptional customer service.
Job Type:
Full-time
Schedule:
Monday to Friday with weekend availability.
Salary:
Based on experience
If you are ready to take the next step in your career and join a dynamic team that values excellence and customer satisfaction, we encourage you to apply today! Your journey with Macali Group starts here.
To apply send your CV and short covering letter to Mohamed@aliandsons.co.uk
We look forward to welcoming you to our team!
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
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