Security Controller - Chessington, London Location: Chessington World of Adventures, Leatherhead Road, Chessington, KT9 2NE Here at Chessington World of Adventures Resort we are recruiting for a Security Controller to join our Security team As a Security Controller you will assist in the daily co-ordination of the Resort and Security operation, ensuring that all Health, Safety and Security procedures and policies are being met. Along with monitoring CCTV and taking initial charge of any emergency situations. You will take control of all communication networks, ensuring efficient and appropriate Resort wide communication, and driving a culture of effective and clear information sharing across all departments. Playing a part in the Attraction Incident Management Team, you will be required to remain calm under pressure, be adaptable to change, be innovative and fast moving, and take a proactive approach to all situations. The role will require working flexible hours, including Early, Lates, Nights, Weekends and Bank Holidays to support our Resort operation with active patrols. Qualifications & Experience Over 18 years of age. An active, in date SIA license (Door Supervisor Level 2). Ideally hold an SIA CCTV Operator license (desirable, but not essential) Experienced in the use of CCTV systems. Proficient in a variety of communications systems, including radio and telephone use. Effective verbal and written communication skills. Requires great administrative skills, with experience in the use of Microsoft Office systems. Excellent problem solving and decision-making skills. Able to remain calm in high-pressure situations, with the ability to prioritise tasks and handle a high workload. Benefits An hourly rate of £12.34 28 days holiday (including bank holidays) 'Enjoy the Ride' Merlin Annual Passes- 6 in total per year, 1 for you, plus 5 to gift to loved ones Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on-site retail shops and restaurants Ongoing training and development opportunities Plus, many more… At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.