Job Description
Already working in a management position, or interested in becoming a manager?
We are recruiting for a Duty Officer at Mearns Sports Centre.
A typical day in the office will see you oversee the daily operations to ensure a smooth and safe environment for visitors. Manage staff, assign duties, and provide training, ensuring employees adhere to policies and procedures.
You will be required to handle customer inquiries and complaints, striving to enhance customer satisfaction. Monitor the facility cleanliness, maintenance, and equipment functionality, coordinating repairs and upkeep as needed.
You may participate in budgeting, cost control, and inventory management to achieve financial goals. Moreover, you will focus on staff development, offering guidance, performance evaluations, and opportunities for growth.
Ultimately, a Duty Officer's aim is to create a positive experience for customers while maintaining a well-functioning & organised establishment.
Why Join Live Life Aberdeenshire?
1. Highly competitive salary
2. Health related benefits
3. Fantastic annual leave allowance
4. Discounted memberships for all employee's
5. Progression opportunities from day 1
6. Supportive of professional & personal development
Requirements
Organise and supervise all employees working within the facility according to policy, ensuring a safe and enjoyable service to the public using this facility.
This role may require flexible, evening and weekend working.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.