Additional Information Full Time - 40 hours per week Job Number 24176363 Job Category Rooms & Guest Services Operations Location Delta Hotels Waltham Abbey, Old Shire Lane, Waltham Abbey, England, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management The Delta Hotels by Marriott Waltham Abbey are now recruiting for a dynamic and passionate Front Office Supervisor to join our Front Office Team. What you will do As a Front Office Supervisor you will be responsible for: · Assisting the Front Office Manager and Assistant Front Office Manager in administering front office functions including check in and check out processes and switchboard · Providing a friendly, efficient and helpful service to our guests · Handling guest complaints and problems using the hotel resolution guidelines · Supervise the front desk team and ensure all tasks are completed and standards adhered to · Being knowledgeable and keeping the team updated on daily hotel operations · Helping to train the front desk team What we're looking for · A warm, people-orientated demeanour · A team player attitude · A proactive, problem solving approach to work · Positive outlook and dependability · This position requires previous hotel front office experience and the ability to adopt flexible working patterns Perks you deserve \