We have an exciting opportunity to lead a small team of welcome staff and volunteers at Nymans Garden. As Welcome Manager, you'll head up the staff & volunteer team, on nominated weekends and bank holidays, to welcome our visitors and help them enjoy their visit. As the most senior person on site, you'll lead and empower your team to respond to customer enquiries and site issues and be the face of the National Trust. You’ll be experienced in managing people, delivering outstanding customer service and leading on risk management.
What it's like to work here
One of the National Trust’s most visited places, Nymans was once a creative retreat for the artistic Messel family. The garden holds nationally significant plant collections and at its centre is the Messel family home – a partial ruin. Warm and welcoming, the remaining rooms offer a charming insight to the lives of the people that once lived there. The adjoining woodland, with lake and bird hides, is a place of peace and tranquillity, with plenty of opportunities to spot wildlife and flowers. The small gallery shows changing exhibitions throughout the year and a programme of activities reflects the exhibition themes.
As well as its famous garden and house, Nymans has a successful bookshop, plant centre, cafe and shop. Nyman's garden is a lover's delight, jam-packed with borders offering endless inspiration for your garden at home.
This is a wonderful opportunity to work within an artistic en...