To work in accordance of written protocols Scanning post in medical records Be the first point of contact for patients and visitors on our reception desk Receiving patients and liaising with members of Practice team Be able to cover all reception positions as necessary Process appointment requests from patients by telephone and in person. Deal with home visit requests Registrations of new patients and updating medical records. Process patients change of address Process repeat prescription request in accordance with Practice guidelines using Electronic Prescribing Service The role will be varied and include many areas of general practice