Team member(s): Head of Shared Services & HR Associate
Reporting to: Head of Shared Services
Salary: Up to £42,000 depending on experience
Location: Runcorn Office
Purpose and objectives of the role (introduction to the role):
Working within our Human Resources department, we are looking for a HR and Payroll Associate CIPD level 3 or equivalent that involves handling important aspects of both human resources and payroll processes. At this level, the role requires a good understanding of HR policies, payroll procedures, and compliance with legal and organisational standards.
DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations.
Main duties and responsibilities:
1. Payroll Management:
1. Processing Payroll: Ensure that employees are paid accurately and on time.
2. Handling Deductions: Manage taxes, pensions, and other deductions.
3. Resolving Discrepancies: Address any payroll issues or mistakes, ensuring accuracy.
2. HR Administration:
1. Employee Data Management: Maintain and update employee records, including new hires, promotions, and terminations.
2. Benefits Administration: Oversee benefits such as healthcare, pensions, and leave entitlements.
3. Onboarding and Offboarding: Support recruitment by processing offers, contracts, and exit procedures for leaving staff.
3. Employee Relations:
1. Supporting Employees: Provide guidance on HR policies and assist with inquiries related to pay, benefits, and other HR matters.
2. Conflict Resolution: Help mediate minor disputes and support disciplinary actions or grievance processes.
4. Legal Compliance:
1. Staying Updated: Keep up with local labor laws and payroll regulations to ensure the organization complies with all legal requirements.
2. Reporting and Auditing: Prepare reports for audits or internal reviews on payroll and HR activities.
5. HR Systems and Software:
1. HRIS: Use Human Resource Information Systems to track employee data and manage records.
2. Payroll Software: Use payroll systems to calculate wages, generate payslips, and handle tax reports.
Special Requirements:
A CIPD Level 3 qualification provides foundational knowledge in:
1. HR Principles: Basic understanding of how HR supports the business.
2. Employee Engagement: Techniques to improve employee satisfaction and motivation.
3. Employment Law: Essential understanding of labor laws.
4. Recruitment and Selection: Skills in supporting the recruitment process, from writing job descriptions to conducting interviews.
5. Performance Management: Helping to set performance targets and manage employee appraisals.
Skills and qualifications:
1. Attention to Detail: Ensuring that payroll and employee records are accurate.
2. Communication: Being able to explain HR policies and handle employee queries clearly.
3. Problem-Solving: Tackling issues with payroll discrepancies or employee grievances.
4. Organizational Skills: Managing multiple tasks like payroll processing, recruitment, and employee relations efficiently.
5. Tech Savvy: Proficiency in HR and payroll software is crucial.
This role is critical in supporting the HR department while ensuring smooth payroll processes.
What’s on Offer?
* Salary up to £42,000 per annum (depending on experience)
* Early finish Fridays
* 30 days holiday (including Bank Holidays)
* Vibrant office with complimentary Tea & Coffee Facilities
* Free lunch once a month
* Company social events
* Employee Assistance Programme
* Free Parking
* Full training provided.
* Rapidly expanding multi-functional department with plenty of opportunity for progression
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