Retail and Cellar Manager - Birmingham City FC
Salary: £35,000 per annum
Benefits:
1. Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
2. Aviva Digicare - Free annual healthcare check
3. Exclusive Benefits & Wellbeing site (Perks at Work)
4. Entertainment discounts - up to 55% off cinema tickets
5. Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
6. Travel discounts - Discounts with holiday companies such as TUI and Expedia
7. Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
8. Meals on duty
9. Vodafone discounts
10. Pension scheme and Life Assurance
11. Employee Assistance Programme
12. 23 days + BH's and additional day off for your birthday
13. 2 days additional leave, following return from Maternity leave during first year back
14. Competitive and supportive family benefits
15. Day off for baby’s first birthday
16. Holiday purchase scheme
17. On-going training & development and career pathways
18. Professional subscriptions paid
19. Financial wellbeing programme and preferred rates on salary finance products
About us:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events.
More about the role:
Are you an experienced and motivated Retail & Cellar Manager ready to oversee the retail food and beverage operations and cellar management at Birmingham City Football Club? St Andrews at Knighthead Park is the home of Birmingham City Football Club, located in the heart of Birmingham. The purpose-built venue features a wide range of rooms, spaces, and bars our team operate daily offering infinite flexibility for our guests.
This role will be responsible for:
1. Ensuring efficient matchday and non-matchday operations.
2. Maintaining stock levels and delivering an exceptional customer experience.
3. Overseeing the management and performance of all retail food and beverage kiosks on matchdays and events.
4. Implementing strategies to maximise sales and profitability.
5. Managing and maintaining all bar and cellar operations across the stadium.
6. Ensuring all cellars are stocked, maintained, and compliant with licensing regulations.
7. Overseeing beer line cleaning and maintenance to ensure top-quality product service.
8. Working closely with suppliers to manage stock levels and deliveries efficiently.
9. Managing stock levels, rotation, wastage control, and ordering processes.
10. Tracking and analysing sales data to improve operational efficiency.
11. Ensuring smooth and efficient service on matchdays and events.
12. Liaising with internal teams to coordinate pre-event planning and post-event reviews.
13. Supporting in implementing promotions and seasonal product changes.
About you:
1. Previous experience in a similar role within a stadium, large venue, or hospitality setting.
2. Strong leadership and team management skills.
3. Excellent understanding of stock control, cellar management, and licensing laws.
4. Ability to work under pressure in a fast-paced environment.
5. Strong financial and commercial awareness.
6. Excellent communication and problem-solving skills.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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