Our Leicester based Retail POS client’s are looking for an Account Manager to join them in a full time and permanent role. The successful candidate will have worked in the Retail POS industry, ideally as an Account Executive or in a supporting role and are ready for the next step into Account Management, working with a team but taking ownership for a variety of clients both UK & globally- covering beverages, cosmetics, and health & beauty. Working as part of a great team to continually deliver the best possible experience and exceeding clients expectations and visons. The role Working with internal teams and collaborating to manage the end to end process from design to delivery/installation. Provides clear and concise client briefs that meet the clients need, budget and company objectives Providing excellent level of customer service – multiple clients/accounts – face to face, verbally, email Working on retention and growth of allocated accounts Building and maintaining relationships Keeping client fully informed of project status with regular updates Providing client with ideas/solutions Raising and reporting any concerns, managing expectations The person Previous Retail POS/Client Management Experience. Demonstrable experience of retail install Proven ability to develop and build trusted working relationships. Relevant client facing experience across multiple accounts. Must be able to communicate effectively and work well as a team. Must be extremely organised and adaptable -able to manage multiple projects Self-motivated and able to acclimate into a fast-paced, dynamic environment. Passionate about providing a high level of customer service