Sales Assistant
Sales-Based Bonus
Part Time – 20 hours per week
Since 1792, we’ve been supplying innovative paints and coatings that help to color people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will also carry out customer deliveries to homes and businesses.
This is a part-time role (20 hours per week) with shifts between 7am and 5pm Mon-Fri, and some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
• Play an active part in engagement planning & monthly store meetings.
• Ensure customers receive a warm welcome, informed conversation & personalized proposal.
• Use client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
• Proven experience in a customer service/retail role.
• Valid driving license.
• Enjoy a collaborative working environment where supporting colleagues is key.
• Calm under pressure.
What Makes You Stand Out
• Excellent communication, customer service & interpersonal skills.
• Well organized & detail-oriented.
• Enjoy ongoing coaching & support to advance your career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope, and impact. Comprehensive packages include:
• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover, and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel, we are committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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