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Outbound Sales Advisor
Monday - Friday (NO EVENINGS OR WEEKENDS!)
Location: Glasgow
Hourly Rate: £12.05 Per Hour + Bonus
Weekly pay + Uncapped bonus structure
We are currently recruiting for an Outbound Sales Advisor to join our team at the Head Office in Glasgow. In this role, you will provide customers with a unique product and deliver first-class service, with excellent opportunities for progression.
About Us
McQueens Dairies is a growing family brand passionate about our employees, customers, and supporting the British dairy industry. We source our milk from First Milk, a farmer-owned co-operative, and have been working with them since our inception. Our product range includes doorstep milk deliveries, juices, eggs, yogurts, and milk alternatives, catering to a diverse customer base. Established in 1995, we have experienced consistent growth and are excited to expand our Customer Service Team.
At McQueens Dairies, we value work-life balance, which is why we finish by 5 pm and work only Monday to Friday. We offer a competitive salary, weekly bonuses, and a supportive work environment.
The Role
* Responsible for outbound calls to existing customers to develop residential accounts
* Display a friendly, confident manner with excellent communication skills
* Upsell new products to existing customers effectively
* Close sales successfully under pressure
* Use initiative to create solutions to customer problems
* Promote the company brand positively
* Handle a high volume of calls in a fast-paced environment
* Demonstrate strong product knowledge to answer customer queries
* Provide high-quality customer service, understanding each customer's needs
Required Experience
* Telephony experience (preferred)
* Excellent customer service skills
* Ability to work independently and as part of a team
* Ability to meet targets
* Effective time management and initiative
* Enthusiastic and passionate team member
* Knowledge of MS Office
Salary, Bonus & Benefits
* Full-time, permanent position
* Working days: Monday to Friday, 8 am to 4:30 pm
* Immediate start available
* Hourly rate: £12.05 plus bonus
* On-the-job training provided
* Great opportunities for advancement
* Free parking available
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