Helium 10 Expert / eCommerce Specialist
📍 Location: North London, NW1
💰 Salary: £30,000 - £35,000 depending on experience
🖥 Hybrid Working: 4 days in the office, 1 day from home
About the Role
This dynamic and growing design and development business based in NW1, specialising in unique, high-quality products are looking for a Helium 10 Expert / eCommerce Specialist to manage and optimise their presence across multiple online marketplaces, including Amazon.
If you have strong experience using Helium 10 and a proven track record in eCommerce marketplace management, we’d love to hear from you!
Key Responsibilities
✅ Helium 10 Expertise:
* Utilise Helium 10 to conduct keyword research, track market trends, optimise product listings, and boost sales.
* Stay up to date with new Helium 10 features and leverage them to improve marketplace performance.
✅ Amazon & Marketplace Management:
* Manage and maintain the Amazon catalogue, ensuring content, imagery, A+, category, and RRP are fully optimised.
* Troubleshoot and resolve any issues with Amazon support.
* Research high-performing competitor ASINs and apply data insights to improve product listings.
* Expand and optimise our presence on additional online marketplaces.
✅ SEO & Content Optimisation:
* Create SEO-rich, high-quality content tailored to different platforms and international markets.
* Use AI tools where possible to streamline content creation.
* Develop product descriptions and marketing content that align with brand guidelines.
✅ Competitor & Data Analysis:
* Conduct competitor research and marketplace analysis to identify growth opportunities.
* Generate data-driven insights to enhance product performance.
* Identify trends and advertising opportunities based on marketplace data.
✅ Customer & Platform Communication:
* Communicate effectively with multiple eCommerce platforms to resolve business and administrative issues.
* Oversee and manage an administrative team, including Amazon training and delegation of content-related tasks.
* Manage order fulfilment and customer queries across platforms such as Etsy and Amazon FBM.
✅ Additional Responsibilities:
* Update websites with new product launches.
* Occasionally create D2C email marketing campaigns for our mailing list.
What We’re Looking For
🎯 Essential:
* Proven experience managing Amazon and other marketplaces.
* Strong proficiency in Helium 10 and its application in eCommerce.
* Excellent analytical skills with the ability to interpret data and apply findings.
* Experience with SEO, keyword optimisation, and content strategy.
* Strong communication and problem-solving skills.
🎯 Desirable:
* Experience using AI for content creation.
* Familiarity with Amazon Brand Analytics.
* Previous experience in a leadership or team management role.