Home Desk Consultant - Salary up to £ 3 4 .000 Are you someone who is passionate about Insurance and has a confident knowledge of household/residential building reinstatement and mitigation with experience managing several stakeholders? Due to growth, we currently have a fantastic opportunity for a Desk Loss Adjuster and are looking for someone who would love to showcase their skills, ideas and make a difference to our team. A bit about the job This role services our customers affected by building related damage from an escape of water, flood, fire, and impact. You would be joining a team of around 30 specialist handlers who manage claims up to £10k virtually. We give you full responsibility to own the claim, providing a customer focused & cost-effective service by managing from instruction to completion. You would also be the main point of contact for customers, cash settling claims and utilizing the support of field-based colleagues and suppliers. Skills and experience we're looking for: Experience in Household/residential insurance. A good understanding of building pathology. Ability to scope and schedule reinstatement works utilising photos and video. Good knowledge of the buildings industry, mitigation, building standards and materials. Strong stakeholder management skills, including the customer. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary up to £ 3 4 000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 8 % of annual salary A ctual amount depend s on your performance and Aviva's. Generous pension scheme - A viva will contribute up to 14%, depending on what you put in. 2 9 days holiday s plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and s hare in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities a nd u s e your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your t otal Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us a n email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to vivien.gergalyaviva.com