Director of Product
Blink is seeking a strategic, visionary, and execution-driven Director of Product to lead our product organization through its next phase of growth. The ideal candidate thrives in fast-paced environments, understands how to ship with quality and speed, and is passionate about building products that drive measurable client impact.
This is a critical leadership role at the center of Blink’s mission to power performance, culture, and engagement across modern organizations.
Define and own Blink’s product vision, roadmap, and long-term strategy, ensuring alignment with customer outcomes, internal operational needs, and company growth targets.
Lead cross-functional product development cycles, ensuring smooth planning, alignment, and communication across teams.
Team Building & Leadership
Build and scale a high-performing product team, including product managers, UX/UI designers, and product operations.
Develop team rituals, tools, and standards to ensure quality, velocity, and consistent prioritization.
Mentor and grow team members through coaching, clear expectations, and individual development plans.
Own the product development lifecycle: discovery, definition, scoping, delivery, and iteration.
Champion the voice of the customer by translating user feedback and usage data into actionable product insights.
Partner with the Customer Success team to continuously enhance onboarding, training, and in-app education experiences.
Ensure client-facing documentation, help articles, and support content reflect the latest product capabilities and changes.
Lead platform evolution initiatives, focusing on extensibility, API development, and seamless integrations with HRIS, CRM, and analytics systems.
Work with Engineering to ensure product architecture supports long-term scalability, reliability, and data security.
Own internal tooling and platform enablement features that improve operational efficiency and team performance.
Bachelor’s degree in a technical, business, or design-related field; advanced degree (MBA or MS) is a plus.
#Strong understanding of user-centered design, agile development, and product analytics.
# Excellent communication and stakeholder management skills, including executive-level reporting and presentations.
# Master’s degree (e.g., MBA or MS) in a relevant field.
# Experience building or scaling customer success in a startup or high-growth SaaS company.
# Experience building platforms for HR, operations, or workforce analytics.
# A data-informed mindset with strong instincts around product usability, adoption, and growth loops.
# Career Growth: Opportunity to shape Blink’s product strategy and roadmap, with potential for advancement into senior leadership roles within Product or cross-functional executive tracks.
# Compensation: Competitive salary, commission structure, and performance incentives
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. Blink Tech Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.