ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Mobile Telecoms sector. We are assisting them with the search for a UX Designer on a contract basis.
Responsibilities:
* Ensure that established design standards are consistently and appropriately applied within design work
* Engage with product management, engineering, business stakeholders, and third-party vendors to understand project
* Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
* Leverage user testing make product improvements
Key Skills:
* Ability to turn insights into strategic recommendations through compelling narratives and storytelling
* Excellent stakeholder management skills
* Digital transformation background
* Telecommunications background (Essential)
* Experience with Avaya and Genesys (Essential)
* IVR (Interactive voice response) experience (Essential)
Further details available upon application.