We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfill this.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving their goals to deliver commercial growth and develop a team culture centered around putting the customer at the heart of everything we do. You will lead the store team in the absence of the Store Manager and ensure great standards and exceptional service every day.
The Ideal Candidate
* You will be as passionate about celebrating our customers’ life moments as we are.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* An engaging and enthusiastic team player.
Package and Company Information
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities to grow in a fast-paced environment.
We offer a range of benefits to support your well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (including financial education tools and salary advances)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role matches your career aspirations, click 'Apply now'. We reserve the right to close the vacancy early once sufficient applications are received, so early application is encouraged.
Location: Royalty Mall Arndale Centre, Morecambe, United Kingdom
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