Who are Benefex?
We are a fast-moving technology company and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Why should you apply?
* Autonomy: manage your own workload and decide best to deliver exceptional experiences to our customers
* Team: be part of a friendly, supportive and high performing team who work together effectively to deliver for our customers
* Progression: a clearly defined career path with the next step being Senior Consultant
* Top 10 Employer, Sunday Times Best Places to Work Awards
* Work for a profitable, fast-growing market leader in the online reward and benefits space
Great benefits:
£47,000-60,000
Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
25 days holiday plus your local bank holidays
Your birthday off
Two half day wellbeing days
Healthcare cash plan to cover the costs of day to day healthcare
Employee Assistance Plan 24/7 365 support
Income Protection (75%) and life assurance (4x salary)
Pension scheme
Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
£50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month!
Role Overview
We have an exciting opportunity for a Health Consultant in our wonderful Corporate Benefits team! This is an ideal progression step for those wanting to take their next step in broking consultancy.
As a Health Consultant you will provide full consultancy services on Health Benefits to a portfolio of mid to high value customers who will predominantly be based on our online flexible benefits platform - OneHub. This will involve managing, retaining, and growing corporate customers that span multiple service lines within Healthcare, such as PMI, Dental, Cashplan, EAPs and Health Assessments.
Responsibilities
* Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits’ team strategy, plans and targets.
* To build detailed knowledge of each customer account, their health & wellbeing strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
* Secure broking meetings, coordinating relevant product and service experts and stakeholders as required. Compile and lead high quality presentations and negotiations.
* Expand the level of business within existing services and expand the number of services per customer (cross sell).
* To ensure timely delivery of agreed services to the client in line with the Benefex project plan. This will involve working closely with Benefex Client Service Directors and Strategic Consultancy team members to deliver terms as required by the business. This may involve weekly project calls and attending and presenting at quarterly client meetings.
What are we looking for?
* Proven successful track record of commercial delivery and business development of Health customers
* Proven experience of delivering Health consulting advice and solutions, as well as presenting to large corporate customers
* Technical proficiency:
o Advanced knowledge of how Group Health products (PMI, Dental, Cashplan, EAPs and Health Assessments)
o IF7 qualified
o Clear understanding of FCA procedures and requirements
* Able to recognise and ensure delivery of customer service excellence
* Financial / P&L management and budgeting experience
* Excellent customer relationship building and stakeholder management skills with ability to build a network of contacts, both internally and externally
* Consultative selling skills
* Excellent influencing and negotiation skills
* Ability to work cross functionally across diverse teams, facilitating collaborative working to ensure delivery for customers
* Effective communication skills, both verbal and written
* Thorough knowledge and understanding of the corporate benefits environment
Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.
Our interview process
Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.
* Initial informal call with the Talent team
* Online tests in numeracy and logical reasoning
* Interview with the hiring manager and a member of the team
* Final interview with the Director
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
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