Please note: due to the volume of applications we receive, only successful applicants will be contacted.
Job Title: Café Team Member OR Barista
Based in: Luminary Bakery 71-73 Allen Road, Stoke Newington, London, N16 8RY
Reports to: Café Manager
Hours: Full Time and Part Time available (across Monday to Sunday)
Salary: Starting from £12.25 per hour depending on experience and role
Job Purpose: To provide excellent customer service across the week through delivering high quality coffee and delicious in-house made baked goods.
KEY JOB RESPONSIBILITIES
CAFÉ TEAM MEMBER ROLE SPECIFICATION:
* Willing to develop to Barista level
* Food preparation
* Consistently providing a high quality of service and products for all customers by closely following café recipes and procedures
* £12.25 per hour
BARISTA ROLE SPECIFICATION:
* Experienced Barista at a confident and high standard
* Providing high quality beverages, service and products for all customers by closely following café recipes and procedures
* £12.75 per hour
KEY RESPONSIBILITIES FOR BOTH ROLES:
* Customer Service & Experience
o Be the friendly face of our café—always greet customers with a smile.
o Welcome and connect with every customer, creating a warm and inviting atmosphere.
o Provide excellent customer service by being approachable, attentive, and helpful.
o Maintain a calm and positive attitude, even during busy periods.
o Assist customers with their choices by sharing knowledge of food and drinks.
o Respond to customer needs, including explaining any service delays.
o Go the extra mile to exceed customer expectations.
* Food & Beverage Preparation
o Assist in preparing a variety of food, snacks, and drinks to high-quality standards.
o Ensure food presentation is attractive and meets our quality expectations.
o Maintain high standards of cleanliness and hygiene in all food preparation and service areas.
o Strictly follow health, safety, and food hygiene regulations.
* Café Operations & Efficiency
o Keep service counters well-stocked, clean, and organized.
o Ensure the café floor, service area, and stockroom are always tidy and efficient.
o Follow café policies for merchandising, ordering, restocking, rotating, and storing products.
o Assist with general cleaning duties in all areas of operation.
o Work efficiently as part of a team to maintain smooth service, especially during peak hours.
o Be willing to undertake back-of-house tasks at the request of the Café Manager.
* Sales & Stock Handling
o Accurately process transactions when required.
o Assist with restocking café supplies and maintaining inventory levels.
o Actively engage with customers to promote sales and new menu items.
* Opening, Closing & Safety Procedures
o Learn and confidently perform opening and closing duties.
o Adhere to all health and safety procedures, both when supervised and when working independently in the Café Manager’s absence.
o Ensure compliance with risk assessments and hygiene protocols.
JOB REQUIREMENTS:
NECESSARY:
* Always wear a smile and maintain a friendly, welcoming presence.
* Positive attitude and proactive approach in the workplace.
* Committed to delivering a great customer experience.
* Ability to handle multiple tasks in a fast-paced environment.
* Willingness to switch between roles, including food prep, cleaning, till service, and drinks.
* Ability to work weekends and be flexible with changing schedules.
* Strong teamwork and communication skills.
* Ability to maintain a professional attitude and uphold high standards.
* Desire to contribute to the café’s growth and success.
DESIRABLE:
* Level 2 Food and Hygiene Safety Certificate
PERKS AND INCENTIVES:
* Free barista coffee each shift
* 50% discount off all on site food & drink
* 20% discount off online purchases
* Opportunities for training and professional development
* Opportunity to be part of our Luminary ‘Sister Scheme’, pairing you with one of our Luminary graduates working on team, helping to be a role model and friend as she takes her first steps in the working world
Please ensure you will respect and apply with the Luminary Faith Policy.
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