Company Description
Verisk has been a leading source of information about insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, Verisk provides statistical, actuarial, underwriting, and claims information, as well as analytics; compliance and fraud identification tools; policy language; property related data; and technical services. Verisk Underwriting serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the general insurance marketplace. To learn more about Verisk please visit: www.verisk.com. Our global team uses machine learning, automation, and other emerging technologies to collect and analyse billions of records. We provide advanced decision-support to help manage risks and claims, as well as monitoring and advising companies on complex global matters such as climate change, catastrophes, and geopolitical issues. At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.
But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.
It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.
At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.
Job Description
No prior experience necessary. Training is provided. An appetite to learn and transferrable skills are required.
We are now looking for several Motor Claims Handlers to join our company, which is recognized by Forbes as the World’s Best Employer and Best Employer for Women.
As a Motor Claims Handler, you will ideally have a background in resolving liability and/or working in credit hire. You will proactively seek evidence to determine who is at fault for the accident whilst managing claims to a resolution.
The role will predominantly be office-based whilst in training with the ability to work hybrid once training has been signed off.
Responsibilities include:
* Handle inbound and outbound calls.
* Request evidence and investigate the circumstances surrounding the accident to determine proximate cause, liability, and confirm indemnity.
* Request relevant documentation to enable an efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.
* Nominate or instruct solicitors when required.
* Identify any possible fraud concerns and manage where applicable.
* Correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers.
* Manage own caseload efficiently to achieve monthly targets individually and as part of a team, whilst also maintaining a high standard of quality to meet both internal and external audit requirements.
Core Benefits
* 25 days holiday plus Bank Holidays and Wellbeing time
* Smart casual dress
* Participation in the discretionary bonus scheme
* Opportunity to opt into flexible benefits (at a cost to you) including Private Medical Insurance and Travel Insurance
* Access to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
* Free yearly eye test and discount on new frames and lenses
* Barre, Yoga, Pilates & Mindfulness virtual classes
* Plus more!
Qualifications
* Attention to detail
* Ability to embrace change
* Analytical nature
* Communication
* Confident decision maker
* Customer Service
* Determination
* Integrity
* Negotiation
* Organised
* Patience
* Relationship building skills
* Target driven
* Teamwork
Additional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision.
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences.
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient.
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement.
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger.
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html
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