Powys Mental Health Services are undergoing significant changes, in line with national and local drivers. The changes ahead are to support and strengthen the quality and safety of pathways across the mental health division as well as improving the overall patient experience.
The development of the Single Point Of Access (SPOA) - triage & assessment team, is part of our commitment to ensure people get timely access to Mental health assessments and support.
The team has combined with the 111p2 service to provide a streamlined front door to mental health services.
The job offers great variation in roles, with the chance to work on the 111p2 line, the professional line or the professional triage line, as well support the development of the assessment team across Powys.
It is an exciting time to join the service, with plenty of opportunity and diversity to be had. The team are proactive, forward thinking and have a can-do attitude which is essential when working at the frontline of mental health services.
Main duties of the job
The main duties of the job are to support the function of completing triages and assessment for those requiring an urgent mental health response.
The Senior Practitioner will work autonomously, providing high quality complex clinical telephone triage and clinical assessment to individuals presenting with mental health illness/conditions, in mental distress or acute crisis, resulting in a safe and appropriate clinical decision.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Being the smallest Health Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
Use a range of communication methods adaptable to the needs of individuals, families, carers, and partner organisations to review mental health telephone enquiries through assessing symptoms and health information, prioritising for urgency. Provide clinical support and act as a decision maker for team members and work to improve the quality of the telephone triage assessment, to enable the best possible care outcomes for those experiencing mental health distress, families/carers, and partner organisations.
Person Specification
Qualifications/Experience
Essential
* Professional qualification and registration: RMN OR CQSW/Dip Social Work OR Occupational Therapy OR (BPS) Qualification in Counselling Psychology
* Wide range of experience within a service-related setting
* Experience of high-quality clinical triage using knowledge, skills, critical thinking, and professional judgement
* Sound knowledge of clinical/service issues within the area of practice
* Knowledge and application of safeguarding policies and procedures for children and adults
Desirable
* Demonstrates research and audit experience
* Leadership experience
* Knowledge and application of care coordination
Aptitude and Abilities
Essential
* Demonstrates the following skills: Leadership, Time management, Organisational, Communication, Interpersonal, Problem solving, Team player, Networking
* I.T. skills including the ability to use and manage electronic records and assessments
* Demonstrates up to date thinking in policy and agendas that inform practice
* Understand the importance of service user involvement in their own care and treatment
* Ability to work autonomously and seek supervision when required
Desirable
* Ability to speak Welsh
Values/Other
Essential
* Demonstrate PTHB Values
* Ability to travel across the Health Board footprint in a timely manner
* Flexible working in line with service need over 24 hours 7 days a week
Employer details
Employer name
Powys Teaching Health Board
Address
Pan Powys Service, various positions across various sites
Powys
LD6 5HR
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