Social network you want to login/join with:
Client:
Location:
Fermanagh, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
b44c1d768d25
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Customer Service Advisers – Branch network – Across Northern Ireland
Why you’ll want to work with us:
We are Northern Ireland’s leading bank and our multi-award-winning Personal Banking teams are looking for new Customer Advisers. We are renowned for delivering outstanding customer service and are passionate about giving back to our communities through volunteering. We have raised over £100k with our charity partnerships and have a long history of supporting local sporting talent.
No wonder we are recognized as one of Northern Ireland’s top ten Best Companies to Work for. If you share our values and enthusiasm, you will find a home in our Personal Banking teams.
Why you’ll want to apply:
We want you to join us because around 20% of our teams have been promoted or moved into new jobs internally in the last year, making space for new team members!
If you have a passion for customer service, love working with enthusiastic team members, and can communicate well, then we would love to hear from you.
Our branch working hours are 9-5pm Mon-Fri and Saturday 9.15-12.45 (requirement to work only one in seven, but when you do, you’ll get a half day off during the week!)
As a Customer Service Adviser, you will handle customers' day-to-day banking queries, assist with their digital questions, open new accounts, provide information on new products, and manage customer meetings, delivering the outstanding customer service we are famous for!
What we can offer you:
Within Personal Banking, there are various career paths, whether it be progressing into our business or digital teams or even our customer meetings team. There are also opportunities to move into our Mortgage Team, Risk and Operations, or even into Private Banking. There’s lots of opportunity for progression for everyone!
Our bespoke training programme ensures our new colleagues come together for the first week of their training at our Head Office in Belfast, completing further training in a supportive, safe, and collaborative environment.
We pride ourselves on being a truly inclusive team – everyone is welcome! Our talent comes from a variety of backgrounds, making us stronger. After all, our customers come from all walks of life, so should our colleagues.
What skills and experience do you need to join us?
We are looking for individuals with customer service experience, preferably from a retail, hospitality, or customer-facing background. You’ll need to have experience of working within a team and have great communication skills. If you have these skills and want to work in our award-winning Personal Banking teams, apply now!
Salary & Benefits:
We are offering an entry salary of £22,000. As a Customer Service Adviser, you will receive 32 days’ leave per year, which includes 22 days’ annual leave plus 10 paid bank holidays (Bank holiday working is not compulsory).
We offer an attractive range of flexible benefits centered on wellness, financial, psychological, physical, and social. Our benefits can be tailored to your needs, including options for private medical care and savings on gym memberships.
Please note:
* 1st stage in the process - telephone interviews begin week commencing 5th August
* Face to face interviews begin week commencing 12th August & 19th August
Sounds good? Get applying!
If this sounds good to you, we’d love to hear from you. Apply by uploading your CV, ensuring you have included enough detail to clearly demonstrate how you meet our criteria.
If you have a disability, long-term health condition, or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us on your CV, and a member of the team will be in touch to discuss!
Danske Bank is proud to be an equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression, and cognitive diversity.
#J-18808-Ljbffr