Job Description
There are 6 posts available - 3 based at Grangemouth Sports Complex and 3 based at Mariner Leisure Centre. Hours of work are 35 hours per week, including weekends and evenings.
Are you passionate about delivering exceptional customer service and leading a team? Do you excel in a hands-on, fast-paced environment? As our Senior Leisure Attendant, you will be at the core of our operations, supervising and guiding the team to ensure every customer receives a VIP experience. You will take responsibility for coordinating duties, and overseeing the smooth running of our venues, whilst always ensuring seamless service delivery. Your leadership will be key in fostering a high-performing team focused on providing outstanding service.
Key Responsibilities
* Provide operational supervision across venues to ensure a smooth, safe, and enjoyable experience for customers.
* Allocate resources effectively and coordinate team duties to meet service standards.
* Inspire and lead a team, ensuring high performance and adherence to safety regulations.
* Monitor the day-to-day operation, ensuring the team delivers exceptional customer service.
About You
The ideal candidate will have:
* A proven track record of leading and motivating teams.
* A genuine passion for delivering outstanding customer experiences.
* Strong organisational skills and the ability to coordinate operations efficiently.
* Pool Lifeguard Qualification (essential).
* Pool Plant Operator - qualification obtained within 6 months for successful candidate.
* Full driving license.
Additional Requirements
* If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
What We Offer
As a Falkirk Council employee, you will receive a generous holiday allowance, contributory pension and discounted access to our Health & Fitness facilities.
How to Apply
If you’re ready to take on this exciting role and make a difference in our venues, we’d love to hear from you. To apply, please register with Myjobscotland and complete the online application form. Please note that we do not accept CV’s.
Join us and be part of a team that’s passionate about creating memorable experiences for our customers.