Job summary The Audiology department at SWBprovides a comprehensive audiology service to both adults and children in Birmingham and Sandwell. The secretarial team provide aservice to our Consultant Paediatricians, ENT Colleagues, Clinical Scientists and Audiologists leading clinics. The role may include providing secretarial support to managerial staff within Audiology. The post is part time working 18 hours per week over 3 or 4 days. Main duties of the job Provide a comprehensive secretarial service to the Audiology department across Sandwell and West Birmingham sites, supporting Consultants in ENT and Paediatrics, Clinical Scientists in Audiology and Audiologists. The post holder will be responsible for producing clinical letters and reports as well as taking minutes in meetings. Ensure clinical letters are accurate and sent out in a timely manner, planning the workload appropriately to allow for any annual leave. Maintain medical records by accurate filing of results, correspondence and associated documentation and to ensure all relevant documentation is available for the clinicians at the time of consultation with patients. Provide a point of contact for patients with telephone queries on behalf of the ENT/paediatric team, using judgement to establish the validity and priority of the contact and taking advice and appropriate action as necessary. About us Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH. If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff Our Patients - to be good or outstanding in everything we do Our Population - to work seamlessly with our partners to improve lives Date posted 30 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pro rata per annum Contract Permanent Working pattern Part-time, Flexible working Reference number 381-SS-6634031 Job locations SWB NHS Trust-Lyng Centre for Health and Social Care Frank Fisher Way West Bromwich B70 7AW Job description Job responsibilities Please see attached Job Description and Person Specification for full details of what this role entails. Job description Job responsibilities Please see attached Job Description and Person Specification for full details of what this role entails. Person Specification Qualifications Essential RSA III Typing/Word Processing or equivalent GCSE English or equivalent (Grade A - C) Amspar Diploma or equivalent experience Desirable oECDL Experience Essential Relevant Secretarial experience Experience of audio typing Experience with use of Microsoft systems Desirable oNHS administration experience Person Specification Qualifications Essential RSA III Typing/Word Processing or equivalent GCSE English or equivalent (Grade A - C) Amspar Diploma or equivalent experience Desirable oECDL Experience Essential Relevant Secretarial experience Experience of audio typing Experience with use of Microsoft systems Desirable oNHS administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sandwell and West Birmingham NHS Trust Address SWB NHS Trust-Lyng Centre for Health and Social Care Frank Fisher Way West Bromwich B70 7AW Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)