Job Description
We are seeking an enthusiastic and customer-focused Casual Sales Assistant to join our dynamic retail team in Norwich, United Kingdom. As a Casual Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the success of our store.
* Greet customers with a warm and sincere welcome, ensuring they feel valued and supported throughout their shopping experience
* Actively engage with customers, using open-ended questions to understand their needs and preferences
* Provide knowledgeable product recommendations and assist customers in locating merchandise
* Process cash and card transactions accurately and efficiently
* Stay informed about current promotions, offers, and store policies to effectively communicate with customers
* Maintain a tidy and well-organised sales floor, ensuring products are properly displayed and easily accessible
* Collaborate with team members to create a positive and customer-friendly shopping environment
* Assist with stock management, including receiving deliveries and replenishing shelves as needed
* Adapt to various tasks and responsibilities as required by the store's needs
* Contribute to achieving sales targets and key performance indicators
Qualifications
* Excellent communication skills with the ability to engage confidently with customers
* Strong team player with a collaborative approach to work
* Customer-focused mindset with a genuine desire to provide outstanding service
* Basic math skills for handling cash transactions accurately
* Ability to work flexibly, including weekends, evenings, and holidays as required
* Physical stamina to stand for extended periods and move around the sales floor
* Positive and enthusiastic attitude with a 'can-do' approach to work
* Keen interest in retail and staying up-to-date with product knowledge
* Previous retail experience is beneficial but not essential
* Ability to work in a fast-paced environment and prioritise tasks effectively
* Reliable and punctual with a strong work ethic
Additional Information
Think without limits - Think fast, fearlessly, and take the team with you.
Own it and back yourself - Own the basics, own your role and own the results.
Be relevant - Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.