Are you looking to make for a change and to make a difference? Highly Competitive Salary Depending on Experience Stevenage/Birmingham Are you looking for the next step in your career with a growing company that can offer you lots of variety? The RCI Group was set up in 2018 as a parent company to our group of companies and stands for Respect, Courage and Innovation and brings together businesses who want to improve people’s lives. When people hit a crisis point in their lives, they can often fall through the gaps between the services, and our businesses innovate, to help fill those gaps and support people at the time when they need it the most. RCI and its umbrella companies cover a diverse section of responsibilities including supporting Sexual Assault Referral Centres, Police Custody Suites across the country, Court Support Services, Safe and Secure Patient Transport, NHS data analysis, and more. As we continue to grow, we are looking for a passionate, determined and resilient Head of Governance and Quality who wants to make a difference in the areas that we work in as well as within their career. The Head of Governance and Quality role will specifically support our Prometheus (Birmingham) and Mountain Healthcare (Stevenage) businesses within the RCI Group providing a full Governance and Quality remit to each business whilst helping to drive the businesses forward. The Head of Quality and Governance provides leadership and strategic direction for the Quality and Governance in the organsation (SARC, Custody or any new services). This role ensures the implementation and coordination of functions related to patient safety, regulatory compliance, quality assurance, and accreditation standards. The post holder works collaboratively with internal and external stakeholders to support a culture of continuous improvement, ensuring services are safe, effective, and aligned with best practices. Additionally, the role includes oversight of compliance with regulatory bodies such as the Care Quality Commission (CQC) and accreditation standards, including UKAS ISO 15189 in the development and implementation of ISO 15189 and the FSR Code of Practice leading up to accreditation Some key responsibilities include: · Supporting implementation of the National Patient Safety Strategy · Incident identification, incident closure, quality control, incident themes and trends · Oversight and co-ordination of patient safety alerts · Working with the relevant business leads to liaise with the CQC to liaise and coordinate CQC inspections and visits and the development of CQC compliance tools · Managing the external DPO and information governance provider · Providing expert governance resource and support to the both businesses · Liaising across the businesses with the overall aim to use safety to improve our services Please see attached the full Job Description. Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Well-being programme Employee Assistant Programme Counselling Service Long Service/Above and Beyond Awards Previous experience working at this level is required along with a recognised industry qualification. The head offices are based at Stevenage and Birmingham and so travel will be required along with hybrid working.