Mercedes-Benz Unley, 363 Unley Road, Malvern, South Australia, Australia Req #506
About the company
Mercedes-Benz is a premium passenger car dealership, a subsidiary to the CMV Group of companies. As an equal opportunity employer, Mercedes-Benz seeks the best, most talented people available. We pride ourselves on our commitment to customer service and an outstanding ownership experience.
About the role
Due to an internal promotion the rare opportunity to join the Unley Mercedes Benz, Finance & Insurance team has become available. The role requires the Business Manager to consult with our valued clients offering competitive solutions for finance and insurance.They will manage all aspects of the finance and insurance function and support dealership sales and CSI/NPS targets whilst providing finance and insurance to customers in a professional and ethical manner.
Duties & Responsibilities
* Establish short- and long-term finance and insurance sales targets in conjunction with Financial Controller.
* Manage all aspects of finance and insurance to achieve finance and insurance sales targets
* Provide customers with finance and insurance options to assist the buying process and actively participate in closing deals
* Ensure finance and insurance sales processes adhere to the manufacturers guiding principles and company policy
* Ensure the accuracy and prompt settlement of all insurance products
* Present finance and insurance options for customers, offering all products at all times
* Ensure total customer satisfaction by striving to achieve better than average CSI levels
* Ensure customer service matters are dealt with promptly and efficiently
Skills & Experience
* Previous F&I sales experience in the automotive industry.
* Excellent verbal and written communication skills.
* Professional and enthusiastic presentation and approach.
* Results driven and customer-centric approach.
* Able to use Microsoft Office and software programs.
* Driver’s licence required.
* Competitive salary base, commissions & company vehicle.
* 5 day working week.
* Work for an iconic, aspirational luxury brand.
* Values driven culture and supportive environment.
* Regular employee engagement and wellbeing activities.
* Opportunities to support community partnerships with our Group CMV Foundation
* Enjoy annual company dinners, picnics, and Christmas hampers.
If you have the skills and experience necessary and want to become an important part of our successful team, then please click apply to submit your cover letter and resume.
If you have the skills and experience necessary and want to become an important part of our successful team, then please click apply to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
* Job family Individual Contributor
* Job function Sales
* Pay type Salary
* Required education Senior secondary school
* Mercedes-Benz Unley, 363 Unley Road, Malvern, South Australia, Australia
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